Zurich Airport · Check-in 2 · since 1998

Emergency visas & e-visas worldwide. Right at Zurich Airport.

Forgot your ESTA, eTA, UK ETA or e-visa? Come to our desk in Check-in 2 up to 1 h 15 min before departure and we will submit your application right away. We also book flights, hotels and holidays all over the world.

Emergency visa

Visa emergency? Just the key facts:

or call: 043 816 53 53

No obligation. Nothing reaches us until you tap “Send” in WhatsApp.

The emergency desk at Zurich Airport

Missing a travel document? We help at the last minute.

Many travellers only realise at check-in that an ESTA, an ETA or an e-visa is missing. That is exactly what we are here for: we know the entry rules of many countries and submit your application right away through the official portal.

1:15Last callYou can come to our desk up to 1 h 15 min before departure.
  1. Call, message or drop by

    Check-in 2, Zurich Airport. Bring your passport and flight details.

  2. We check and apply

    We find out which document you need with your nationality and submit the application correctly.

  3. Confirmation on your phone

    Many authorisations are granted within minutes, some take longer. The destination country’s authority decides on the application.

Good to know: we are a private travel agency, not a government office. We charge a fair processing fee for our help, plus any official fees. The decision is always made by the destination country’s authority.

What we handle, for example

Travel authorisations

ESTAUSAeTACanadaETAUnited KingdomETA / eVisitorAustraliaNZeTANew ZealandK-ETASouth KoreaeTAKenyaETASri Lanka

Your destination is not listed? Ask us, we help worldwide. All countries & details

In the press

“Last-second rescue: the visa desk at Zurich Airport” (article in German)
Travelnews, 8 April 2026 · also published on Nau.ch

Destinations worldwide

From Check-in 2 to the whole world.

Istanbul or Punta Cana, Bangkok or New York: we book flights, hotels and package holidays worldwide, and take care of the right entry documents too.

Türkiye

Our home market since 1998: city break, beach holiday or family visit.

  • Istanbul
  • Antalya
  • Izmir
  • Bodrum
  • Dalaman
  • Cappadocia
  • Ankara
  • Gaziantep
Enquire

Europe

City breaks and holidays all over Europe.

  • Rome
  • Berlin
  • Spain
  • London
Enquire

USA & Canada

Flights, hotels and your ESTA or eTA if needed.

  • New York
  • Miami
  • Los Angeles
  • Toronto
Enquire

Caribbean

White beaches, turquoise sea: beach holidays in the Dominican Republic and Cuba.

  • Punta Cana
  • Santo Domingo
  • Havana
  • Varadero
Enquire

Southeast Asia

Island dreams and big cities, including arrival forms such as TDAC or eTravel.

  • Thailand
  • Vietnam
  • Philippines
  • Malaysia
Enquire

Brazil

Sugarloaf Mountain, Copacabana and the Amazon.

  • Rio de Janeiro
  • São Paulo
  • Salvador
Enquire

Australia

The big trip to the other side of the world, with ETA or eVisitor.

  • Sydney
  • Melbourne
Enquire

Middle East

Flights and e-visas, including more complex routes. We know the way.

  • Iraq
  • Kurdistan Region
  • Afghanistan
  • Dubai
Enquire

And any other destination in the world: just ask.

What we do for you

Everything for your trip, at one desk.

Worldwide flights & tickets

Scheduled and charter flights from Zurich to anywhere in the world, including connections and complex routes.

Package, beach & last-minute holidays

Flight and hotel from one source: on the Turkish Riviera, in the Caribbean, in Asia and everywhere else. At short notice, too.

Hotels

The right hotel for your holiday, city break or business trip, worldwide.

Emergency visas & e-visas

ESTA, eTA, UK ETA, e-visas and arrival and health forms for many countries, even at the last minute.

All countries & details

Group & corporate travel

We organise trips for companies, clubs and families, including groups of 30 to 40 people.

Türkiye specialist

Istanbul, Antalya, Izmir, Bodrum, Cappadocia and every other city, direct or with a connection.

About us

A family business known for fast help.

Toros Reisen was founded in 1998. Since 2012, Yakup Yaprak has been running the agency together with his father Nüsret and his sister.

Yakup has 16 years of airport experience and specialises in visas and entry requirements. Every day we help travellers who are missing a document shortly before departure. That is how our visa desk in Check-in 2 became known, all the way to the travel press.

TISAB: Turkish-Swiss travel agency association

“I look at your passport and usually know right away what you need for your destination.”
Yakup Yaprak, Managing Director
1998founded
16 yearsof airport experience
4 languagesGerman, Turkish, English, Kurdish
IATAagency · TISAB member

Good to know

Frequently asked questions

I am flying today and have no ESTA. What can I do?

Come straight to our desk in Check-in 2, no later than 1 h 15 min before departure, or call us on +41 43 816 53 53. We submit the application immediately. The decision often comes quickly, but nobody can guarantee it: it is made by U.S. Customs and Border Protection (CBP), which recommends applying at least 72 hours before departure.

Which countries do you help with?

For a great many: from ESTA (USA), eTA (Canada) and ETA (UK) to e-visas, for example for Türkiye, India, Vietnam, Egypt or Iraq, and arrival forms such as TDAC (Thailand) or eTravel (Philippines). Just ask us about your destination.

How much does the visa service cost?

We charge a fair processing fee, plus the official fee of the destination country if there is one. We tell you the total amount upfront.

Can I not do this online myself?

Yes, and some arrival forms are even free of charge from the authority. We help when things need to happen fast, when you are unsure which document you need, or when you would rather talk to a person. Beware of websites that pose as the authority and charge high fees for free forms.

Do you also book flights, hotels and package holidays?

Yes, worldwide. Besides flight tickets we book hotels, package and beach holidays as well as group and corporate trips. Ask us about last-minute deals, too.

Where exactly can I find you?

At Zurich Airport, in Check-in 2. From Zurich Airport railway station, simply follow the signs to Check-in 2.

Which languages do you speak?

German, Turkish, English and Kurdish.

Contact

Where would you like to go?

Tell us your destination and travel dates and we will get back to you with a personal offer. In a visa emergency, please call us directly or message us on WhatsApp.

Please do not send passport details or ID copies via this form.

Opening hours

Monday–Friday
07:00–18:30
Saturday
08:00–16:30
Sunday
closed

How to find us

Toros Reisen GmbH
Zurich Airport, Check-in 2
8058 Zürich-Flughafen, Switzerland

  1. Zurich Airport station
  2. Airport Centre
  3. Check-in 2
  4. Toros Reisen

A few minutes’ walk from the station, just follow the signs to “Check-in 2”.

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Postal address: PO Box 2510, 8060 Zürich-Flughafen, Switzerland

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