ESTAUSA
Electronic travel authorisation for citizens of Visa Waiver Program countries, such as Switzerland or Germany. The U.S. authority recommends applying at least 72 hours before departure.
Visa desk · Zurich Airport, Check-in 2
Emergency visa & e-visa at Zurich Airport. Last-minute help, worldwide.
You are at check-in and realise your ESTA, eTA, ETA or e-visa is missing? Or you are flying in a few days and unsure what your destination requires? Our visa desk in Check-in 2 helps right away, in person and in four languages.
The emergency desk at Zurich Airport
How it works
1:15Last callYou can come to our desk up to 1 h 15 min before departure.
Call, message or drop by
Check-in 2, Zurich Airport. Bring your passport and flight details.
We check and apply
We find out which document you need with your nationality and submit the application correctly.
Confirmation on your phone
Many authorisations are granted within minutes, some take longer. The destination country’s authority decides on the application.
Good to know: we are a private travel agency, not a government office. We charge a fair processing fee for our help, plus any official fees. The decision is always made by the destination country’s authority.
In the press
“Last-second rescue: the visa desk at Zurich Airport” (article in German)
What we handle, for example
Documents we handle
A selection. Your country is not listed? Ask us.
Travel authorisations
eTACanada
For entry by air and transit through Canada. Usually granted within minutes, sometimes it takes a few days.
ETAUnited Kingdom
Required since April 2025 for travellers from Switzerland and the EU, too. Usually decided within minutes.
ETA / eVisitorAustralia
Electronic authorisation for holidays and visits to Australia. Which one applies depends on your passport.
NZeTANew Zealand
Required for many travellers to and through New Zealand. The authority advises allowing up to 72 hours.
K-ETASouth Korea
Required for many nationalities, temporarily waived for some. We check what applies to your passport.
eTAKenya
Electronic travel authorisation for Kenya. Allow up to three working days.
ETASri Lanka
Electronic travel authorisation for holidays in Sri Lanka.
E-visas
TürkiyeE-visa
For nationals who need a visa; some only qualify with a valid Schengen, US or UK visa or residence permit. Swiss citizens do not need a visa for holidays.
IndiaE-visa
E-visa for tourism and business. Important: apply at least four days before arrival.
VietnamE-visa
E-visa for longer stays and for nationalities without visa exemption.
Indonesiae-VOA
Electronic visa on arrival, conveniently applied for online in advance.
EgyptE-visa
E-visa in advance instead of queuing on arrival.
CubaE-visa
The e-visa has replaced the former tourist card. The D’Viajeros form is also required.
BrazilE-visa
E-visa for passports from the USA, Canada and Australia. Swiss citizens travel visa-free.
Iraq & Kurdistan RegionE-visa
E-visa for Iraq or for the Kurdistan Region. Which one you need depends on your route.
Saudi ArabiaE-visa
Tourist e-visa for many nationalities, including Swiss citizens.
OmanE-visa
E-visa for longer stays and many nationalities.
JordanE-visa
E-visa in advance or visa on arrival. We advise you.
CambodiaE-visa
E-visa in advance, plus the digital e-Arrival card.
Arrival & health forms
TDACThailand
Digital arrival card required for entry. To be completed within three days before arrival.
MDACMalaysia
Digital arrival card, within three days before arrival.
eTravelPhilippines
Mandatory form for arrival and departure, including the customs declaration.
All IndonesiaIndonesia
Combined immigration, customs and health declaration.
SG Arrival CardSingapore
Digital arrival card, within three days before arrival.
e-TicketDominican Republic
Mandatory form for arrival and departure, with customs details.
D’ViajerosCuba
Mandatory pre-arrival form for Cuba, with QR code.
e-ArrivalCambodia
Digital arrival card for arrivals by air.
This information is a guide and may change. The authorities’ requirements are decisive. As of September 2026.
What we need from you
- Your valid passport
- Your flight details
- The address of your accommodation
- depending on the country: passport photo, purpose of travel or invitation
Beware of fake websites: some pose as the authority and charge high fees for forms that are actually free. With us, you know upfront what you pay.
Good to know
Frequently asked questions
I am flying today and have no ESTA. What can I do?
Come straight to our desk in Check-in 2, no later than 1 h 15 min before departure, or call us on +41 43 816 53 53. We submit the application immediately. The decision often comes quickly, but nobody can guarantee it: it is made by U.S. Customs and Border Protection (CBP), which recommends applying at least 72 hours before departure.
How long does it take?
It depends on the country. Many electronic authorisations such as Canada’s eTA or the UK ETA are usually decided within minutes. Others take longer: India’s e-visa, for example, has to be requested at least four days before arrival. So it is better to call today than tomorrow.
What do I need to bring?
Your passport and flight details. Depending on the country, we also need details of your accommodation and purpose of travel, sometimes a passport photo.
How much does the visa service cost?
We charge a fair processing fee, plus the official fee of the destination country if there is one. We tell you the total amount upfront.
Can I not do this online myself?
Yes, and some arrival forms are even free of charge from the authority. We help when things need to happen fast, when you are unsure which document you need, or when you would rather talk to a person. Beware of websites that pose as the authority and charge high fees for free forms.
Do I need a classic visa?
That depends on your nationality and destination. Classic visas that require an appointment are issued by the embassy or consulate. We are happy to tell you which document you need and the fastest way to get it.
Which countries do you help with?
For a great many: from ESTA (USA), eTA (Canada) and ETA (UK) to e-visas, for example for Türkiye, India, Vietnam, Egypt or Iraq, and arrival forms such as TDAC (Thailand) or eTravel (Philippines). Just ask us about your destination.
Which languages do you speak?
German, Turkish, English and Kurdish.
Flying soon? Don’t wait.
Call us, message us on WhatsApp or come straight to our desk in Check-in 2.